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Telecommunication Infrastructure
Intellic provides innovative business communications solutions; with the depth of experience to provide the entire range of telecommunications services your business needs. Our professional consultants have created integrated voice and data technology solutions in telecommunications, financial services, transportation, government, hospitality, and consumer product environments.
  • Consulting
  • PBX, VOIP
  • Integration
  • Management and Administration
  • Telephony Hardware
  • Telephony Software
  • Phone systems PBX/VOIP
  • CTI Computer Telephony
Telecommunications For Business
Intellic offers a suite of voice services and enhancements to keep your organization running smoothly.
  • Managing Risk
  • Business Continuity Planning
  • Enhancing Productivity
  • Managing Change
  • Improving CRM
  • Telephony Integration
  • Maximizing Productivity
Telecommunications for Call Centre
Intellic is a provider of call center integration services. Our experience ranges from single-site call centers to multisite solutions networked into a single "virtual" contact center. Building a contact center delivery system requires enterprise applications, customer premises infrastructure and network transport for both voice and data. We provide a single point-of-contact for all aspects of call center engagements, including systems design and integration, software development and post-implementation production support.
  • Intelligent call processing service
  • Integrated contact service
  • Resource manager service
  • Contact center professional service
  • Call center management
  • Call center consulting
VoIP Services and Solutions
VOIP (or Voice Over Internet Protocol) is the new way to make and receive phone calls. Intellic’s VOIP telephony solutions offer a rich, powerful and flexible feature set. Our solution offer both classical PBX functionality and advanced features and interoperates with traditional standards-based telephony systems and Voice over IP systems. Our solutions also offers the enterprise PBX features such as Voicemail, Conference Bridging, Call Queuing, and Call Detail Records.
  • Reduce operational expenses
  • Enhancing employee productivity
  • Gain efficiencies of a unified network
  • Attain the leading edge over your competition
Service and support services are offered in a wide range such as after sales support and training starting with determining the current communication infrastructure requirements of our customers and communication planning aimed at the future.



Pre-Sales Services:
Determining Customer Requirements

Communication infrastructures are changing rapidly and economical and low-risk, integrated communication solutions are preferred more. Determining the customer requirements parallel to this change and development in the communication infrastructures plays an important role in creating flexible and scalable solutions in expansions aimed at future and making the infrastructure investments aimed at the future.

Consultancy

Selection, installation and operation of communication systems, which are the ports of the firms opening to their customers and to the entire world, are important subjects each of which require specialization. With the consultancy services offered by the specialist staff of Intellic, you will obtain communication solutions that will increase your communication efficiency, maintain your installation expenditures and operating costs at an optimum level.

System Design

Our specialist staff will ensure your work efficiency to increase and communication expenses to decrease with designs most appropriate to your requirements on every kind of telephone, messaging, contact center, conference and other communication requirements with Intellic integrated communication systems.



After Sales Services
Planning of Physical Layout

Appropriate environment conditions are required to be prepared for communication systems to operate without problem and interruption. Even if the layout planning, which has been made taking into consideration the likely system expansions, seem like increasing the installation cost, it will decrease your operating expenses and constitute the base of uninterrupted communication in the long run.

Installation/Assembly Inspection

System assembly, which is made by trained technical staff, is among the basic elements of problem-free and uninterrupted communication. Intellic assists you in laying the foundations of problem-free communication with its Authorized Technical Staffs and team.

System Management, Performance and Fault Analysis

With Intellic Integrated Communication solutions, it is very easy to manage the communication infrastructure you have and to make error and performance analyses. You can conduct system management through web interface as well as controlling the performance and error reporting of whole communication infrastructure from a single point.
© Intellic. 2009
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